Elddis Xplore 544

Friday, 09, Aug 2013 10:14

Make & Model
Elddis Xplore 544
Year
2010
Overall
We were delighted when we first bought this van but have been disappointed with the after service and will not purchase another van from Eldis.
Space & Practicality
We like a fixed bed layout although it leaves a very tight toilet and shower. The large single front window has already been damaged and required repair. I would avoid in single front pane in the future.
Quality & Reliability
The heat from the gas fire has wrinkled the finish directly above it. Not attractive but only a cosmetic problem so we weren't too concerned. However, when we had severe water ingress and required work to be done under warranty, Elddis were less than helpful. The staff in the customer care centre are rude and it seems that unless you comply with the warranty small print to the letter, you are likely to end up with a bill for some if not all of the repairs. Secondhand buyer beware. If you don't pay to register the warranty in your name it may be void.
Equipment & Comfort
Chose this van for the fixed bed layout. The mattress is on the thin side and although we are average size and weight we tend to roll into the middle.
Value for Money
Reviewed by CeriJohn
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