Triple Scoop For The Caravan and Motorhome Club

The CAMC team are on an awards roll
The CAMC team are on an awards roll

Friday, 03, Nov 2017 11:08

By Tom Evans

The Caravan and Motorhome Club seem to have a new hobby in collecting awards, only 2 weeks ago we reported that they picked up a brace at The Insurance Choice Awards, check out our Video Article Here. The latest news coming from the U.K's most popular touring club is that they've had a trio of accolades bestowed upon them from the 2017 Top 50 Companies for Customer Service Awards.

The 'Top 50 Companies for Customer Service' 2017 awards were announced on 25 October at a gala event at the Vox Conference Centre in Birmingham pitting customer service teams from the best on the business against each other across a number of categories.

The Club walked away with;

Best Company For Customer Service - Travel and Hospitality

Most Improved Company Overall - Live Chat

Member of The Year 2017

The Club successfully defended their Travel and Hospitality crown from the previous year and picked up awards in the digital space for their live chat efforts as well as a great all-rounder as Member of The Year.

With a service team of over 140 employees based nationwide there are going to be a lot of backs to pat. Peter Martin, Head of Operations for Member Services said, "I am, once again, so proud of the whole Contact Centre Team and all our staff who have contributed to these three award wins. These accolades are well deserved and testament to the strength of our customer service team, both at head office and across our network of sites. We pride ourselves on offering the best possible experience for our members, from the first enquiry right through to when they are on holiday, so it's incredibly rewarding to have our efforts recognised. We're delighted to have been named Member of the Year too as it demonstrates how we assist other companies and constantly strive to improve performance in the industry overall."

The Caravan and Motorhome Club seem to be setting a precedent with their award haul this year and we wish them all the best at future ceremonies.

Comments - What do you think?
Related stories

Catch Up With CAMC Food & Beverage Team

We speak to the team behind CAMC's Wanderer Bar and Kitchen

A couple of month ago we caught wind of a £1 million development of the Knaresborough Caravan and Motorhome Club site, we even wrote an areticle about it. One of the main things that stuck out to me was their new Wanderer Bar & Kitchen Concept. I was able to speak with CAMC's Food, Beverages and Site Facilities Manager, Jessica Cleaver, regarding the concept and what it means to the local community.

Record Breaking NEC Motorhome & Caravan Show

A record breaking Motorhome and Caravan Show

Now that I'm finally fully rested from the NEC 2017 Motorhome and Caravan Show I can safely say that I had an amazing time. Having looked at the figures coming out of the show it seems that I am not the only one who had a fantastic time.

Video background music over the spoken word???

Why is this necessary? I hope my view is shared by others, but why do we have to have inane background music when...

Change to motorhome

Hello everyone,  We have been caravanning since 1980 and loved every minute of it.  This year we were looking forw...

2016 Vango Kalari known fault

Hi all  My friend i go caravaning with all the time brought a brand new Vango Kalari 420 last year - true to form...

manual

search for a user guide for Compass echo 340/2 1995 ...

New Van Ordered

Been caravaning for 4 years now,bought a 16 yr old Swift Classic Duette just to see if we liked the caravan holida...

2006 Bailey Ranger 550/6 Six Berth Caravan with Awning and all the extras

We are selling our 2006 Bailey Ranger 550/6 with a full size proper awning and we are including a pile of extras s...

Caravan Hire

Hi many people are looking for private caravans for hire this is why I created UK Caravan Rental, we will advertis...

Not Sure Which One

Hi we have sold our bessacarr and now we don't know which caravan to get  I quit like the bailey senator Indiana,t...

Suspension Coil Spring Assistors

Hi That's the vw golf requiring new rear shock absorbers its 13yr's old and has 130k miles on the clock.  Has anyo...

Unicorn Saville FUSES

Hello to you all. Both brake Lights on our Saville have stopped working. Car lights are OK. Checked the wires in t...

For Sale

Burstner Nexxo t720 - 2012 - £44995

Burnster Nexxo t720

Low Low profile chasis motorhome

Rapido A-Class 999M - 2009 - £54995

Rapido A class 999M

This flagship Rapido model is based on the Mercedes Sprinter chassis (very rare) with the fantastic Mercedes 3.

Monaco Knight 38 PDQ - 2006 - £79995

x

THE most practical RV layout ever on the market with four slide out rooms, full cream leather interior and light oak cabinetry creates even greater feeling of space.

Niesmann+Bischoff Arto 69 PL (auto) - 2011 - £61995

Niesmann + Bischoff Arto 69 PL

One of the best build qualities in the industry including aluminium sandwich construction, deep double floor and front electric thermo windscreen blind make this motorhome fully winterised.

In pictures: testing the new Auto-Trail V-Line Sport 635 to the extreme

Caravan Times' Favourite Adventure Couple, Simon & Faye, CHeck out the new Autotrail V-line

This weekend however, we decided to test out how sporty the Auto-Trail V-Line Sport 635 really is.

PLANS VETOED: Essex caravan park plans vetoed again

Possible site location at Port Flair

Plans for a 70 pitch caravan park in Essex have been rejected by the local council for a second time.

Caravan site gutted in huge fire causing £1m in damage

Burnt out caravans at the site. Pics from Devon & Somerset Fire Service

An enormous fire has ripped through 160 caravans causing £1 million in damage at a site in Somerset

Caravan dealership launches new online store

Managing director Chris Talbot

Cheshire's largest caravan dealership, Leisure Sales, has unveiled its brand new online accessory store