A holiday park in Lancashire has won a prestigious tourism award after its team gave “exceptional customer service” while the site underwent an extensive upgrade.
Ribble Valley Holiday Park offers pitches for touring caravans, as well as glamping pods, lodges and static caravans.
It won the Transformational Tourism Award for the work, which was carried out under the challenging conditions of the Covid pandemic.
The improvements included doubling its holiday home capacity; upgrading the site services; and resurfacing all the roads and pathways within the park.
A brand new children’s play area was constructed, the bar area extended and a new dog walking section put in place to ensure there are facilities to suit everyone’s needs at the family-friendly site.
Tom Pridmore, tourism officer for Ribble Valley Borough Council, said: This business has undergone extensive upgrading and expansion whilst maintaining excellent service and continuity during the development works.”
The Ribble Valley Holiday Park was previously known as Rimington Leisure Park before being acquired by the Holgates group in 2019.
Holgates is a family-owned business, which was begun in 1956 and has grown to include ten holiday parks across Cumbria and Lancashire.
Many of them are perfectly positioned for enjoying the beautiful scenery and captivating wildlife of the Arnside and Silverdale National Landscape.
Other Holgates parks include Silverdale with its views over Morecambe Bay; Beetham, which has won several environmental awards; and Silver Ridge, where caravanners can enjoy a woodland setting.
Michael Holgate, director of Holgates Holiday Parks, said: “The Stars in Tourism Award is a testament to the effort and dedication of our team at the Ribble Valley Holiday Park and we are delighted all their hard work is being recognised.”
Visitors to Ribble Valley Holiday Park benefit from a peaceful, countryside location with views across to Pendle Hill.
It’s popular with hikers, due to a wide selection of walking routes, while those who like a little more hustle and bustle can stop by the nearby towns of Skipton, Clitheroe and Colne.
A little further afield but still within striking distance are Ilkley, Harrogate and the Yorkshire Dales, making the park a good base for exploring.
