By William Coleman
It is pats on the back all round in Stafford at the Erwin Hymer Centre after making the much coveted shortlist for Service Recognition for a Regional Award.
Making the shortlist for the Midlands Family Business Awards for Service Excellence is not something that is easy to achieve and deserves recognition. Winning is even harder too!
The team at the Erwin Hymer Centre Travelworld were chuffed to bits to make the list, and despite not winning they still see this as a major accomplishment that has validated all the hard work they have put in since opening their brand new facility in Stafford.
Ross Edwards said: “We wanted to enter the awards because service is something we have really committed to and invested in this year.”
The brand new site, which I have had the pleasure of visiting a few times, is a total one stop shop for all things motorhome. The facility is a state of the art building that has a service centre and is an accessory specialist, ranging products from Dometic and many others.
In 2018 they became a Centre of Excellence for alarms manufacturer, Sigma Scorpion. A new windscreen division, where customers can have their windscreens repaired or replaced either at the centre or at their home, was also established in May this year and the company has also forged new links with leading supplier of motorhome chassis, Fiat Professional by becoming an authorised dealer.
Ross adds: “Motorhome customers are looking more and more for a place where they can receive a number of different services under one roof.”
He adds: “Simply being nominated at the awards in this category was a great achievement for us, we were up against some of the most recognised companies in the Midlands.
We congratulate the ultimate winners, and we will use our own achievement of being shortlisted as motivation to keep on striving for excellent customer service in the motorhome industry.”
To have a good look at the brand new Erwin Hymer Centre take a look at a video we put together for them back in February of this year.
